Frequently Asked Questions

Use the Book Now option to contact our team and request a telemedicine appointment. We will guide you through the next steps for connecting with a health professional.

You can join from a handheld device, computer, or phone with data access. Our goal is to make care easy to reach wherever you are in Ethiopia.

Yes. EDOC Health Ethiopia is designed to support patients across the whole of Ethiopia, including rural and remote communities, as long as you have a working connection.

We provide telemedicine-based primary care consultations with medical practitioners and allied health professionals, including dieticians, nutritionists, and psychologists.

Our focus is accessible primary care through telemedicine. If your needs require in-person or urgent treatment, our team can help you understand the most appropriate next step.

Yes. Patients may be connected with allied health professionals such as dieticians, nutritionists, and psychologists based on their needs and the support requested.

You can reach us by email at admin@edochealthethiopia.com or through the contact page to request assistance.

We aim to handle patient information with care and professionalism as part of our telemedicine service. If you have privacy questions, contact our team directly for more information.

If you need follow-up support, contact our team again through the Book Now pathway so we can help arrange the right next step for your care.